Things to Know and Term and Conditions 2018-04-16T11:12:43+00:00

Things you should know when using this website:

This site is owned and run by IT Watson Limited, Trading as FreshChoice Richmond.
We are a New Zealand based Limited Liability Company, NZBN: 9429040195513
Our trading premises are located in the Richmond Mall Complex, 216 Queen Street, Richmond, Nelson, Tasman.  Our telephone number is +64 3 5448299
The scope of our business includes, but is not limited to the Retail Supermarket Trade.

By making  a purchase through this website you acknowledge and agree to the following:

All prices on the site are listed in New Zealand Dollars (NZD) and prices are inclusive of the government levied Goods and Services Tax (GST),  currently calculated at the rate of 15%
We do not export.  All items offered for sale are for delivery within New Zealand only.
All  sales are final.  Your statuary rights under the consumer guarantee act apply.
Generally No Refunds will be issued, but we are a reasonable bunch and will review any requests on a case by case basis.
Cancellations and Returns:
  • Cancellation of orders for non-perishable items will incur a 15% restocking fee, and may only be done prior to shipping.
    Orders placed for Perishable items cannot be cancelled.
  • Returns are not accepted.
Delivery:
  • Delivery of items is effected by PBT Couriers, with a 1 to 2 day delivery target time.
    If in the unlikely event goods arrive to you in a damaged condition, DO NOT ACCEPT delivery.  Return to Sender and we will organise a replacement or refund at our discretion after reviewing the specific circumstances.
Security & Privacy
  • We use cookies to enable site functionality.  We do not share your information with anyone.  Any information you provide to us in terms of order requirements, addresses, and contact details,  is transmitted via highly secure RSAEncryption with a 4096bit Key.  We do not collect,  nor at any point  have access to your credit card data.  All payments are processed directly by the BNZ Securit-E (eWay) payment gateway system.  Prices listed are an invitation to treat.  Payment is accepted as your offer and delivery of the item/s is our acceptance of that offer.
Errors and omissions excepted